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    FAQ-1

    When can I expect my order?

    Our average processing time (not including shipping times) runs at about 2-3 weeks.

    Shipping/Returns

    We ship worldwide. Receive free shipping in the U.S on orders over $150.  

    Shipping costs are based on weight. This is automatically calculated during checkout.

    Customs and Duty charges are the responsibility of the buyer. Should you deny any charges, your order will be considered 'abandoned' and will not be refunded or replaced.

    We DO NOT accept responsibility for missing or lost packages shipped overseas. Please consider insurance if you are worried about packages getting lost. Priority Mail includes insurance.

    Should your order contain any back-order items, your entire order will be held and shipped in its entirety. WE WILL NOT ALTER CUSTOMS FORMS to reflect a value different than the amount paid by the purchaser as doing so is a federal offense.

    Options for shipping are as follows:

    USPS International Ground: takes about 4-6 weeks to arrive. Cheapest option. No insurance. No tracking.

    USPS International PRIORITY MAIL: Delivery 2-3 weeks. Insurance up to $50.00. Tracking is available.

    USPS International OVERNIGHT/EXPRESS: 1 week delivery.

    At this time, we do not accept returns, except for defective pieces, as it impacts our very limited production too much.  We will gladly exchange your dress for another size if the product is still available.  Please review the size chart prior to purchasing. You may email us at support@kinderkoutureclothing.com with any questions or concerns. We always aim for 100% satisfaction and encourage our customers to ask us any questions before ordering.  We want our customers to be thrilled with their purchase for years to come.

    Please note that if a refund/exchange is issued, the buyer is responsible for all delivery/mail charges. 

    In accordance with US Consumer Law and our Site Policy, which is accepted by the customer at the point of purchase, we are not required to provide an exchange  if you make a wrong selection, or change your mind.

    Additional non-returnable items:

    Gift cards

    Clearance/Sale Items

    If you need to modify your order, please contact us within an hour of placing it. We'll do our best to help with your order, but if it has been shipped out already, it can not be modified.

    Product Information

    All clothing and accessories are made in-house by our team. 

    We source our fabrics, trims and patterns through various american vendors.  Our fabric choices are based on the quality, and fiber content that we associate to be the best for children's clothing.

    We will try to work with our customers for a special occasion.  Please email us with your request at support@kinderkoutureclothing.com.  Check out our DELIVERY CALENDAR to see the next available ship date.