All sales in our handmade business are considered final, and we do not offer returns. Please review the size chart prior to purchase, or feel free to include your child's measurements with your order to guarantee a proper fit. We will gladly exchange merchandise for another size if the product is still available. You can email us at email@example.com with any questions. All exchanges must take place within 7 days after receipt of merchandise, and the seller will not be responsible for shipping charges.
If you believe you have received defective or faulty merchandise, please contact us via email at firstname.lastname@example.org with your order number, full name and a few images of the area of concern within 7 days of receipt for an exchange.
- Products must be unwashed, unworn, and new with tags.
- Sale items, including items marked down and items purchased with discount codes, are not eligible for exchanges.
- Exchanges are not not given for measurements being slightly off compared to the size chart, a slight variation, a loose button, a button falling off, or a loose thread.
All of our items are handmade, and made special. Slight variations are to be expected from one item to another.
In accordance with US Consumer Law and our Site Policy, which is accepted by the customer at the point of purchase, we are not required to provide an exchange for sizing, fit, if you make a wrong selection, or change your mind.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.