Enjoy FREE SHIPPING 8/15-9/15. Discount code: BACKTOSCHOOL2020
We do our best to make sure that each piece is sized according to the national average. Of course we realize every child is different and therefore we encourage you to read the sizing information on the product listing.
HOW TO MEASURE: Measure around your child's bust, add 1 1/2" for ease, and choose the size closest on the Measurement chart. If your child falls in between sizes, you may want to go up a size.
Just click on your name and you will see your order. You can also subscribe to our CALENDAR. This will update your calendar on our delivery and shipment date. Any questions? Just hit the chat button below.
We charge a flat fee of $4.95 on all North American orders when USPS First Class Mail is selected. Expedited shipping rates are available at additional cost. We offer Priority Mail, 1-3-Day Shipping, and Priority Mail Express (expedited shipping). Prices vary based on weight of items ordered. We make every effort to process your order within 14 - 21 days, however orders placed over weekends or holidays may take a little longer. Once your order is processed you will receive an order confirmation followed by a shipping confirmation. We also offer free shipping on all North American orders over $150. International orders are typically shipped via USPS Priority Mail. Please note that shipping does not include duties and taxes as these vary by country.
We will gladly exchange your dress for another size if the product is still available. Please review the size chart prior to purchasing. You may email us at email@example.com with any questions. We always aim for 100% satisfaction and encourage our customers to give us measurements if they are unsure about sizes or need changes.
If you believe you have received a faulty item or incorrect item/size please firstly contact us via email at firstname.lastname@example.org with your order number, full name and a few images of the area of concern. If the item has a minor fault we will repair it and return it to you within 10 working days. Alternatively, you can choose to keep the item and we will compensate you for any drop in value. If the item has a major fault we will offer you a replacement, credit note, or full refund.
In accordance with US Consumer Law and our Site Policy, which is accepted by the customer at the point of purchase, we are not required to provide an exchange for sizing, fit, if you make a wrong selection, or change your mind.
Additional non-returnable items:
I purchased the Grace dress for my baby's Baptism, and it was perfect! It is so beautiful and the quality is superb. Most importantly, the customer service that Jeannine provided was wonderful. It is so hard to find good customer service nowadays. Jeannine was very friendly and answered all of my questions right away. I was surprised by her response time. I didn't have an exact date for the baptism, and she worked with me on getting the dress to us in time. I will definitely be purchasing from Kinder Kouture in the future.
What a pleasure to deal with this company. The dresses for my granddaughters were absolutely darling. The quality was exceptional. I had some questions for Jeannine before I placed my order. She walked me through and gave me great options for purchase. Couldn't be happier!
I loved the dress very beautiful ... great shipping service ... fast response... value of money too..
I’m satisfied 100%...
Kinder Kouture is an established small family owned company that began in 2008. We strive to provide our customers with unique classic and timeless designs. Quality has always been important to us. We seek the very best in children's fabrics, always looking for natural fibers, such as cotton, and linen. We want our customers to feel and look their best in the most comfortable of ways. More and more people are shopping locally for handmade goods and supporting their small american businesses. We thank all of our customers for their continued support. It makes all of us at Kinder Kouture so very happy to come to work and do what we love each and every day.
To keep our team and community safe, all made to order items will take longer than normal to ship out. We're offering 15% off our ready-to-ship collection with the code TOGETHER20.